Ring4 News Center

Hi there,

Bulk text sending is now in Ring4.

1. Open your Contacts
2. Select a tag to segment your list
3. Write a personalized message
4. Click Send

Text messages are immediately sent to contacts.

When they respond, the conversation history will show you the automated and team sent messages in line.

Enjoy!

Hi there,

Now you can automatically send a text message!

• Inbound text - new conversation started
• Missed call - no voicemail was left
• Missed call - caller left a voicemail

Looking for even more control?

• Respond differently to contacts you know and unknown callers and texters
• Send different messages when you are Open and Closed

Chat with us anytime.

Ed Mallory

CEO

Ring4

Hi there,

The Ring4 Desktop app for Mac and PC is now available.

• Desktop Notifications
• Unread messages badge in Tray
• Top tray Icon to quickly open from anywhere

Chat with us anytime.

Download Ring4 Desktop

Features

• Toll-Free numbers can now be ordered during singup or anytime from Settings.
• Text Registration now streamlined for new numbers

Improvements

• AI Receptionist test calls now show in conversations.
• Views can now group AI Summaries to add visibility to your inbound Voice AI.
• Voicemail default greeting has been improved.

Fixes

• Views no longer show an error when selecting for the first time.
• Unread messages in a view now update correctly.
• Muted numbers no longer receive text notifications.

Features

• New signups will now receive a welcome message from Ring4.
• You can now remove numbers without contacting support.

Improvements

• The Direct Messages section now displays your entire team
• Text Widget for your website is now easier to set up and customize.
• Improved contacts usability.
• New messages now support Tab and Enter to add a contact or number.
• The cursor now starts in the To: box when beginning a new message.

Fixes

• Missed call notifications now appear for all shared numbers when a member does not answer a call and the caller does not leave a voicemail.
• Pressing Enter in the chat box will no longer display a second line.

Features

• Search for names, numbers, contacts, or text in your conversations right in the Conversation list.
• Updated Text-to-Speech voices have been added to menu greeting and voicemail.
• Adding new local numbers to a text-enabled account are now automatically enabled.

Improvements

• Snippets can now be accessed with a leading / on any message
• Formatting will now be kept when pasting a new message into the web chat window.
• Google login will now keep you in the same window.
• A failed payment will no longer immediately suspend service.

Fixes

• New contact Tags can now be created
• Mute and DND would not always block notification sounds on web, this is now fixed.

Features

• New messages now pick up where previous ones left off.
• Incoming call notifications display the caller's name and the shared number dialed.
• Your Shared Number will now be your company name entered during signup.

Improvements

• Timestamps are now easier to read and identify when a message was sent.
• Contacts are now ordered by last name or company name.
• Show unread message on muted numbers.

Fixes

• Pressing Enter now immediately validates the number correctly when sending a message.
• Adding Contacts is now more reliable.
• You are now able to paste images from the clipboard into the chat window.
• Muted numbers would occasionally continue to ring on the web; this has been fixed.

— Features —

• Call Recording is now a featured add-on to shared numbers
• Shared numbers can now be ordered
• Caller ID Name can now be set for every number
• Snippets can now quickly be accessed with /
• Voicemail Transcription is now included for all numbers

— Improvements —

• Messages are now redesigned to improve readability, quickly access copy, and share functions.
• iPhone users now get a descriptive notification for new text messages
• Login with Google no longer has a pop-up

— Fixes —

• Phone numbers in settings now scroll correctly for users with a lot of numbers.
• First-time users who attempt to link their mobile app now connect to the app store immediately.
• Muting a number now correctly mutes all messages, not just calls